New Visa features next right

We’re very excited to introduce some new program features that’ll enhance your Visa credit card experience.

	Before July 19, 2009	Beginning July 20, 2009
Payment date/grace date	Your payment date was the 15th each month and your grace date was 25 days after the statement close date.	The grace date and payment due date are the same.
Available balance	Your available credit line increased after your payment processes.	Your available credit line is accessible as soon as you make a payment in Online Banking.
"Live" Visa card member service	A live Visa card member service representative was available during regular business hours only.	A live Visa card member service representative is available 24 hours a day, 7 days a week.
Visa Rewards online points viewing	Points updated once monthly online.	Points update online daily.
Visa Rewards statements	Separate monthly Visa credit card statements and quarterly Visa Rewards statements.	One monthly statement with both your Visa credit card information and your Visa Rewards point activity.
Visa Rewards options	Standard travel options with some merchandise options.	New experiential travel options and expanded merchandise selections for electronics, recreational, home and personal use.
Visa Rewards site	Accessed and redeemed under our current program options at ftcurewards.com through July 12.	Access and redeem Visa Rewards points at our new rewards site, rewards.firsttechcu.com.

Payment due date/grace date
Previously, the grace date to avoid purchase finance charges was 25 days after the Visa credit card statement close date, which didn't correspond with the payment due date. Under our new program, the grace date and payment due date are exactly the same so you always know when to make your payment and avoid finance charges.

Immediate access to available balance
Prior to construction, when you made a payment in Online Banking, your available balance didn't increase until your payment was processed. With our new program, as soon as you make your payment in Online Banking, your available balance will increase immediately. Please note: Your payment won’t reflect in your Online Banking balance until it’s processed, but your credit line will be immediately available.

Visa credit card member service
Previously, you could access your Visa credit card account information 24/7 through Phone Banking, but "live" member service representatives were only available during our regular business hours. Now, you have access to "live" member service representatives 24/7.

Visa rewards points viewing*
Prior to construction, we sent you a monthly Visa credit card statement and a quarterly Visa Rewards statement. Under our new program, you’ll receive one monthly statement that includes both your Visa credit card information and your Visa Rewards point activity.

New Visa Rewards options*
You now have even more Rewards options. Choose from expanded electronics, recreational, home and personal selections. Plus, there’s even more travel options including experiential travel rewards such as a Kenya Safari, an ATV Tour or a MLB All-Star experience.

Visa Rewards website*
We’ve launched a brand new First Tech Rewards website. Check it out at rewards.firsttechcu.com.

Please note: The first time you log in to the new website, you'll need to re-enroll. 

Check out our frequently asked questions for more information.